I dispatch the order within 4 days after your purchase.
All orders are prepared and sent from France with the French Post office.
Orders within France generally take a few days. European orders generally take 1-4 weeks. Orders outside Europe can take 3-5 weeks.
All orders are send with a tracking number, to guarantee you shipping has been process. I send you the tracking number once the order has been deposited at the post office.
Customs and import taxes:
Any customs and import taxes are the responsibility of the buyers. I am not responsible for delays caused by customs.
Damages & Delays:
I'm not responsible for losses or delays incurred by the shipping service. If you give an incomplete or wrong address I'll not refund you the shipping cost.
If your shipment arrives clearly damaged please contact me by sending me a photo of the damaged order as soon as you have received it.
Please note that the delivery may be delayed but don't worry the order will arrive. Shipping to the Europe can take up to 3 weeks. Shipping outside of Europe can take up to 5 weeks. if you have not received your order after these deadlines, I'll refund you.
I do not accept returns or cancellations but do not hesitate to contact me if you have any problem with your order : firstname.lastname@example.org
If I made a mistake (wrong item, wrong quantity..) of course I will cover the additional costs.
Some items are available for resale. You can contact me if you want to receive my conditions and my catalogue.